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Claim Services

When the unthinkable happens, The Craft Agency Inc. makes filing a claim simple and convenient to ensure the resolution is prompt and fair. We understand the distress that comes after the unexpected occurs. Our claims department guides you throughout the entire process to make sure your claim is handled smoothly and as quickly as possible.

To initiate a claim, policyholders can call our office at: 517-787-0077 or 800-866-1702 to report their loss. In the even of an after hours emergency, policy holders can also call the insurance carrier and report it directly. Workers compensation claim notices can be faxed directly to the carrier or to the Craft Agency, Inc. claims department at: 517-787-9356. You can also reach our claims department by email at claims@craftagency.com

Loss Control & Risk Management

The Craft Agency Inc. also staffs a Loss Control Safety Consultant, in house, with over 20 years of experience in the field and is very knowledgeable in construction and manufacturing safety. Our Consultant provides risk management services including loss control surveys and on-site hazard analysis. We also offer you assistance with:

  • Development of accident prevention programs, including hazard assessments
  • Employee/Management safety training
  • Written safety procedures
  • OSHA and NFPA compliance

Workers Compensation Employers Report of Injury

EMERGENCY TELEPHONE NUMBERS (AFTER HRS/HOLIDAYS)

ALLIED

AUTO OWNERS

AUTO OWNERS

ACCIDENT FUND

AMERISURE

CENTRAL

CITIZENS-HANOVER

CNA (COMM)

ENCOMPASS

GRAND RIVER

HARTFORD STEAM BOILER

HASTINGS

(ASU)INDIANA – LIBERTY MUT

THE HARTFORD

STATE AUTO

MICH INSURANCE CO

MCIM

MICHIGAN MILLERS

NATIONAL FLOOD

NSI West Bend

PIONEER

TRAVELERS

TRAVELERS WC

TRAVELERS Boiler

PROGRESSIVE

WOLVERINE

ZURICH, COMM

Zurich PERSONAL

Zurich/Empire fuel claims AMC

800-532-1212

800-532-1212

888-252-4626

866-206-5851

800-257-1900

888-263-2924

800-628-0250

877-262-2727

800-588-7400

517-925-1643

800-833-4658

800-336-3124

800-279-7221 or 800-331-9974

800-327-3636 

800-766-1853

800-255-7131

888-922-5246

877-858-5361

800-759-8656

877-922-5246

800-837-7674

800-238-6225

800-832-7839

800-243-3840

800-274-4499

800-733-3320

866-488-2508 

800-622-2721

866-892-1978