Less Worry. More Hurry.

Claim Services

When the unthinkable happens, The Craft Agency Inc. makes filing a claim simple and convenient to ensure the resolution is prompt and fair. We understand the distress that comes after the unexpected occurs. Our claims department guides you throughout the entire process to make sure your claim is handled smoothly and as quickly as possible.

To initiate a claim, policyholders can call our office at: 517-787-0077 or 800-866-1702 to report their loss. In the even of an after hours emergency, policy holders can also call the insurance carrier and report it directly. Workers compensation claim notices can be faxed directly to the carrier or to the Craft Agency, Inc. claims department at: 517-787-9356.

Loss Control & Risk Management

The Craft Agency Inc. also staffs a Loss Control Safety Consultant, in house, with over 20 years of experience in the field and is very knowledgeable in construction and manufacturing safety. Our Consultant provides risk management services including loss control surveys and on-site hazard analysis. We also offer you assistance with:

  • Development of accident prevention programs, including hazard assessments
  • Employee/Management safety training
  • Written safety procedures
  • OSHA and NFPA compliance