Blog/Articles

Welcome to The Craft Agency Blog and Articles page where you will find relevant information about our company, insurance, and safety.

Michigan Auto Insurance Reform 2019 Introduction

Monday, June 24, 2019

Hear from Caleb Allen, Personal Lines Manager at The Craft Agency, Inc. as he introduces the upcoming changes to Auto Insurance in the State of Michigan. The main announcement is that currently, Michigan requires all auto insurance...

Voted "Best Insurance Agent"

Tuesday, March 12, 2019

We are honored to be recognized as Jackson's "Best Insurance Agency" To see the article on Jackson Magazine: Click Here We have the BEST employees, clients, families and friends! Thank you!!!

Merry Christmas 2018!

Saturday, December 22, 2018

From our family to yours, we want to wish you a Merry Christmas and Happy Holidays!!!

Best of Jackson

Monday, November 5, 2018

Now A Top 3 Contender The Craft Agency Is Now A Top 3 Contender For Jackson's Best! We are truly honored to have made it this far as one of the "Best of Jackson" finalists. If you're a customer or had a good expereince with us in the...

Cinco de Mayo Raffle

Wednesday, April 18, 2018

Please join us in this Cinco de Mayo raffle that is near and dear to our hearts! Proceeds to benefit an employee battling pancreatic cancer. The drawing will be held Friday, May 4, 2018, just in time for your Cinco de Mayo celebration....

Create Joy

Monday, April 9, 2018

"Life will bring you pain all by itself. Your responsibility is to create joy." - Milton Erickson

Small Acts of Kindess

Monday, February 12, 2018

"The great acts of love are done by those who are habitually...

The Craft Agency Celebrates 95 Years in 2018

Tuesday, January 23, 2018

It was likely a cold, spring day in March 1923 when brothers Rafe and Merrill Craft incorporated their fledgling business as The Craft Agency, Inc. Initially located on South Jackson Street in downtown Jackson, The Craft Agency handled...

Claims

Sunday, January 21, 2018

When the unthinkable happens, The Craft Agency Inc. makes filing a claim simple and convenient to ensure the resolution is prompt and fair. We understand the distress that comes after the unexpected occurs. Our claims department guides...

Contact

Toll-Free:	(800) 866-1702
Office:	(517) 787-0077
Fax:	(517) 787-9356

info@craftagency.com

Hear it from our clients

"Thanks for your help and excellent service. You have helped take a great burden off my mind."

Jerry and Polly White
Spring Arbor, MI

"Thank you for working on my behalf to find this kind of discount. You are the best."

Dave Zontek
Jackson, MI

"Thanks, great service."

Sue Bradley
Jackson, MI

Click here to read more.

Featured Team Member

Robert M. Craft, Esq.

Robert M. Craft, Esq. is the President and part of the third generation owning and operating The Craft Agency, Inc., which has been in business since 1923. Bob is a graduate of Albion College with a Bachelor of Arts Degree in Economics...

David W. Craft

David W. Craft, CIC, is the Executive Vice President and part of the third generation of the Craft family owning and operating The Craft Agency, Inc. David graduated from Boston College with a Bachelor of Arts Degree in Economics and...

Caleb Allen

Caleb Allen is the Personal Lines Manager and Executive. He began his career at The Craft Agency, Inc. in 2006. He holds a Bachelor Degree of Arts in Business Administration from Siena Heights University. During his over 10 years of...

Jeffrey D. Todd

Jeffrey D. Todd is a Personal Lines Account Executive. Jeff began his career at The Craft Agency, Inc. in October of 2016 and has been in the insurance industry since 2012. He attained his Property & Casualty license in 2012 and in...

Marcy Ashe

Marcy Ashe is the Commercial Lines Sales Manager. She began her career at The Craft Agency, Inc. in 1999 as an Account Manager. She holds a Bachelor of Arts Degree in Business Administration from Olivet College. During her over 27...

Ted Wray

Ted Wray, CIC, Senior Vice President. He began his insurance career at the Craft Agency, Inc. in 1989. He holds a Bachelor of Arts Degree in Hospitality Management and Food Service Sanitation from Michigan State University. During his...

Kristy Denman

Kristy Denman is a Commercial Lines Executive. She began her career at The Craft Agency, Inc., in 1999 as receptionist and moved to the Accounting Department shortly thereafter. During her over 19 years of service with Craft, she...

Jessica Warner

Jessica Warner is a Commercial Lines Executive and Life and Health Specialist. She began her career at The Craft Agency, Inc. in 2008. She holds a Bachelor of Science Degree in Business Administration from Central Michigan University....

Ronald L. Swartz

Ronald L. Swartz is the Claims Manager. He began his Insurance career in 1985 as an inside material damage claim adjuster with a regional insurance company. Ron worked as a multi-line adjuster for five years, prior to becoming a Field...

Karen Cyrocki

Karen Cyrocki is the Commercial Lines Manager. She began her career at The Craft Agency, Inc. in 1989, as an Account Manager. She holds an Associate Degree in Applied Arts and Science from Jackson College. During her over 29 years of...

Deborah Shelley

Deborah Shelley, NcIA is the Operations & Finance Manager. She began her insurance career with Michigan Mutual in 1973. She worked at Johnson & Higgins and Marsh McLennan, two large Insurance Brokers before moving to the Jackson area...

Benjamin D. Rupp

Benjamin D. Rupp is the IT Manager here at The Craft Agency, Inc. He loves to figure out ways to utilize technology and working with his co-workers to make sure they can get their job done efficiently. He and his wife have two young...

Elizabeth Navarre

Elizabeth A. Navarre is an Employee Benefits Specialist in our Life Health Department. She joined The Craft Agency, Inc. in 2006 after 10 years as an Account Manager with Blue Cross Blue Shield where she was part of the Vice President...

Austin Millner

Austin T. Millner is a Commercial Lines Account Executive. He joined The Craft Agency, Inc. in 2019. Prior to joining the Agency, Austin served as...

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