Blog/Articles

Welcome to The Craft Agency Blog and Articles page where you will find relevant information about our company, insurance, and safety.

Celebrating 100 years!

Rebecca A. Hirschman | Sunday, January 22, 2023

The Craft Agency, Inc. was originally established in 1923, by brothers Rafe S. Craft and Merrill G. Craft. Now celebrating 100 years of service to Jackson Michigan as a long standing premier insurance agency.

The Most Wonderful Time of the Year

Rebecca A. Hirschman | Saturday, December 10, 2022

It has been said for decades; December is “the most wonderful time of the year.” At The Craft Agency, that could not be more true! This is the time of the year where we give back to our employees, our clients, and our...

Car Shopping Tips

Caleb Allen | Wednesday, November 30, 2022

Did you know that The Craft Agency can help you when purchasing your new or used car? That's right! We have three car shopping tips to keep in mind so you aren’t surprised when you take your new vehicle off the lot!

Michigan's Auto Insurance Law Changes

Tuesday, July 7, 2020

The new MI auto insurance law is here! Our personal insurance department has been busy over the last year tracking all of the changes in Michigan's new auto insurance law and ultimately what it means for Michigan drivers. July 2nd,...

Caleb Allen | Thursday, April 16, 2020

Thank you Auto-Owners for stepping up to the plate regarding the COVID-19 crisis and refunding a portion of premium dollars to our customers. We are also aware that many of our other personal insurance carriers are looking into...

Coronavirus Coverage

Tuesday, March 24, 2020

Traditional property and casualty insurance policies have limited coverage for outbreaks and epidemics like the coronavirus, but additional coverages might respond to infectious diseases in specific circumstances. These could include:...

Olaf

Wednesday, February 26, 2020

A classic rags to riches story. Today we celebrated the 1 year "birthday" and anniversary of when we adopted Olaf Vincent Craft. As Karen Cyrocki, CL Manager put it in an email prior to the party: "Olaf - went from being left for...

Pizza Day

Wednesday, January 22, 2020

We are so thankful to Tim for the pizza lunch and the kind words in his letter. We are also really glad he got to spend time with his daughter on her birthday!

Christmas Military Boxes

Wednesday, December 18, 2019

It started off as a surplus of candy from Halloween and likely some subconscious thoughts about Veterans Day being right around the corner. An email was sent around the office with a small idea. “Anyone know what to do with it...

Gifts for Kids - Angel Tree Project 2019

Tuesday, November 19, 2019

Our employees have big hearts and throughout the year we participate in various fundraisers, donations, and community events behind the scenes. It’s part of who we are so much so that we’ve written it into our Mission and...

Michigan Auto Insurance Reform 2019 Introduction

Monday, June 24, 2019

Hear from Caleb Allen, Personal Lines Manager at The Craft Agency, Inc. as he introduces the upcoming changes to Auto Insurance in the State of Michigan. The main announcement is that currently, Michigan requires all auto insurance...

Voted "Best Insurance Agent"

Tuesday, March 12, 2019

We are honored to be recognized as Jackson's "Best Insurance Agency" To see the article on Jackson Magazine: Click Here We have the BEST employees, clients, families and friends! Thank you!!!

Merry Christmas 2018!

Saturday, December 22, 2018

From our family to yours, we want to wish you a Merry Christmas and Happy Holidays!!!

Best of Jackson

Monday, November 5, 2018

Now A Top 3 Contender The Craft Agency Is Now A Top 3 Contender For Jackson's Best! We are truly honored to have made it this far as one of the "Best of Jackson" finalists. If you're a customer or had a good expereince with us in the...

Cinco de Mayo Raffle

Wednesday, April 18, 2018

Please join us in this Cinco de Mayo raffle that is near and dear to our hearts! Proceeds to benefit an employee battling pancreatic cancer. The drawing will be held Friday, May 4, 2018, just in time for your Cinco de Mayo celebration....

Create Joy

Monday, April 9, 2018

"Life will bring you pain all by itself. Your responsibility is to create joy." - Milton Erickson

Small Acts of Kindess

Monday, February 12, 2018

"The great acts of love are done by those who are habitually...

The Craft Agency Celebrates 95 Years in 2018

Tuesday, January 23, 2018

It was likely a cold, spring day in March 1923 when brothers Rafe and Merrill Craft incorporated their fledgling business as The Craft Agency, Inc. Initially located on South Jackson Street in downtown Jackson, The Craft Agency handled...

Claims

Sunday, January 21, 2018

When the unthinkable happens, The Craft Agency Inc. makes filing a claim simple and convenient to ensure the resolution is prompt and fair. We understand the distress that comes after the unexpected occurs. Our claims department guides...

Contact

Toll-Free:	(800) 866-1702
Office:	(517) 787-0077
Fax:	(517) 787-9356

info@craftagency.com

Hear it from our clients

"Thanks for your help and excellent service. You have helped take a great burden off my mind."

Jerry and Polly White
Spring Arbor, MI

"Thank you for working on my behalf to find this kind of discount. You are the best."

Dave Zontek
Jackson, MI

"Thanks, great service."

Sue Bradley
Jackson, MI

Click here to read more.

Featured Team Member

Robert M. Craft, Esq.

Robert M. Craft, Esq. is the Director of Operations and part of the third generation operating The Craft Agency, Inc., which has been in business since 1923. Bob is a graduate of Albion College with a Bachelor of Arts Degree in Economics...

David W. Craft

David W. Craft, CIC, is the President and part of the third generation of the Craft family operating The Craft Agency, Inc. David graduated from Boston College with a Bachelor of Arts Degree in Economics and...

Caleb J. Allen

Caleb Allen is the Personal Lines Manager and Executive. He began his career at The Craft Agency, Inc. in 2006. He holds a Bachelor Degree of Arts in Business Administration from Siena Heights University. During his over 10 years of...

Jeffrey D. Todd

Jeffrey D. Todd is a Personal Lines Account Executive. Jeff began his career at The Craft Agency, Inc. in October of 2016 and has been in the insurance industry since 2012. He attained his Property & Casualty license in 2012 and in...

Marcy B. Ashe

Marcy Ashe is the Commercial Lines Sales Manager. She began her career at The Craft Agency, Inc. in 1999 as an Account Manager. She holds a Bachelor of Arts Degree in Business Administration from Olivet College. During her over 27...

Ted M. Wray

Ted Wray, CIC, Senior Vice President. He began his insurance career at the Craft Agency, Inc. in 1989. He holds a Bachelor of Arts Degree in Hospitality Management and Food Service Sanitation from Michigan State University. During his...

Kristy L. Denman

Kristy Denman is a Commercial Lines Executive. She began her career at The Craft Agency, Inc., in 1999 as receptionist and moved to the Accounting Department shortly thereafter. During her over 19 years of service with Craft, she...

Jessica L. Warner

Jessica Warner is a Commercial Lines Executive and Life and Health Specialist. She began her career at The Craft Agency, Inc. in 2008. She holds a Bachelor of Science Degree in Business Administration from Central Michigan University....

Ronald L. Swartz

Ronald L. Swartz is the Claims Manager. He began his Insurance career in 1985 as an inside material damage claim adjuster with a regional insurance company. Ron worked as a multi-line adjuster for five years, prior to becoming a Field...

Karen M. Cyrocki

Karen Cyrocki is the Commercial Lines Manager. She began her career at The Craft Agency, Inc. in 1989, as an Account Manager. She holds an Associate Degree in Applied Arts and Science from Jackson College. During her over 29 years of...

Deborah L. Shelley

Deborah Shelley, NcIA is the Operations & Finance Manager. She began her insurance career with Michigan Mutual in 1973. She worked at Johnson & Higgins and Marsh McLennan, two large Insurance Brokers before moving to the Jackson area...

Elizabeth A. Navarre

Elizabeth A. Navarre is an Employee Benefits Specialist in our Life Health Department. She joined The Craft Agency, Inc. in 2006 after 10 years as an Account Manager with Blue Cross Blue Shield where she was part of the Vice President...

Mariah N. Dufek

Mariah N. Dufek is the Accounting Assistant and Licensing Coordinator. She joined The Craft Agency, Inc. in 2014. Mariah is a graduate of Columbia Central High School and has wonderful customer service experience. ...

Rebecca A. Hirschman

Rebecca A. Hirschman is an Accounting Assistant and IT/Social Media Specialist. She joined The Craft Agency in 2021, bringing several years of customer service experience with her. Becky is a graduate of Napoleon High School and...

Jordan D. Palmer

Jordan D. Palmer is an Account Executive, specializing in both Commerical and Personal insurance. He joined The Craft Agency, Inc. in 2022 after 6 years as an agent for State Farm Insurance and Farm Bureau Insurance of Michigan. Jordan...

Diane E. Edwards

Diane E. Edwards is a Senior Account Manager for the Personal Lines department. She began her career at The Craft Agency, Inc. in 2005 and has been in insurance since 1981. During her over 40 years in the insurance industry, she has...

Heather J. Ray

Heather J. Ray is an Account Manager. She began her career at The Craft Agency, Inc. in 2013, new to the insurance industry but bringing with her several years of customer service experience. Heather has attained...

Pamela M. Hackworth

Pamela M. Hackworth is an Account Manager. She began her career at The Craft Agency, Inc. in 2013, new to the insurance industry but bringing with her over 20 years of customer service experience. She holds a Bachelor of Arts...

Renee P. Bryant

Renée P. Bryant is our Personal Lines Administrative Assistant. She began her career at The Craft Agency, Inc. in 2015 and is new to the insurance industry but brings with her several years of customer service experience....

Dawn M. Fisher

Dawn M. Fisher is the Senior Account Manager for the Commerical Lines department. She began her career at The Craft Agency, Inc. in 1986. She holds a Bachelor of Arts Degree in Business Administration from Michigan State University....

Shawna A. Bahr

Shawna A. Bahr is an Account Manager in the Commercial Lines Department. She began her career at The Craft Agency, Inc. in 2016 and has over 20 years of customer service experience. She holds an Associate’s Degree in Business...

Kimberly A. Wrozek

Kimberly A. Wrozek, CISR, is a Senior Account Manager in the Life & Health Department. She joined The Craft Agency, Inc. in 2018 and brought with her over 20 years of experience in insurance. She holds a Life and Health license along...

Hailey M. Molton

Hailey M. Molton is an Account Manager for the Commercial Lines department. She joined The Craft Agency, Inc. in 2019 as a receptionist. She is new to the insurance industry but brings several years of experience in customer service....

Elizabeth R. Francik

Elizabeth R. Francikis a Commercial Lines Account Manager, Liz joined The Craft Agency, Inc. in October of 2021, bringing great customer service experience. She graduated from Comstock Park High School in Grand Rapids and moved to...

Darla J. Hayner

Darla J. Hayner is an Account Manager for the Life & Health department. She joined The Craft Agency, Inc. in 2022 as a receptionist. Darla is a veteran, who proudly served in the U.S. Air Force.

Faith M. Stueber

Alexis C. VanArman

Alexis C. VanArman is an Account Manager in the Commercial Lines department. She joined The Craft Agency, Inc. in 2022, bringing several years of customer service experience.

Madeline M. Lapeer

Madeline M. Lapeer is the Head Receptionist / Front Desk Assistant. She joined The Craft Agency, Inc. in October of 2021. She graduated from Da Vinci High School and attended Jackson College. Madeline is a loving mother of two young boys.