Claim Services
When the unthinkable happens, The Craft Agency Inc. makes filing a claim simple and convenient to ensure the resolution is prompt and fair. We understand the distress that comes after the unexpected occurs. Our claims department guides you throughout the entire process to make sure your claim is handled smoothly and as quickly as possible.
To initiate a claim, policyholders can call our office at: 517-787-0077 or 800-866-1702 to report their loss. In the even of an after hours emergency, policy holders can also call the insurance carrier and report it directly. Workers compensation claim notices can be faxed directly to the carrier or to the Craft Agency, Inc. claims department at: 517-787-9356. You can also reach our claims department by email at [email protected]
Loss Control & Risk Management
The Craft Agency Inc. also staffs a Loss Control Safety Consultant, in house, with over 20 years of experience in the field and is very knowledgeable in construction and manufacturing safety. Our Consultant provides risk management services including loss control surveys and on-site hazard analysis. We also offer you assistance with:
- Development of accident prevention programs, including hazard assessments
- Employee/Management safety training
- Written safety procedures
- OSHA and NFPA compliance
EMERGENCY TELEPHONE NUMBERS (AFTER HRS/HOLIDAYS)
ALLIED 800-532-1212
AUTO OWNERS 888-252-4626
ACCIDENT FUND 866-206-5851
AMERISURE 800-257-1900
CENTRAL 888-263-2924
CITIZENS-HANOVER 800-628-0250
CNA (COMM) 877-262-2727
ENCOMPASS 800-588-7400
GRAND RIVER 517-925-1643
HARTFORD STEAM BOILER 800-833-4658
HASTINGS 800-336-3124
INDIANA – LIBERTY MUTUAL 800-279-7221 or 800-331-9974
THE HARTFORD 800-327-3636
STATE AUTO 800-766-1853
MICH INSURANCE CO 800-255-7131
MCIM 888-922-5246
MICHIGAN MILLERS 877-858-5361
NATIONAL FLOOD 800-759-8656
NSI West Bend 877-922-5246
PIONEER 800-837-7674
TRAVELERS 800-238-6225
TRAVELERS WC 800-832-7839
TRAVELERS Boiler 800-243-3840
PROGRESSIVE 800-274-4499
WOLVERINE 800-733-3320
ZURICH, COMM 866-488-2508
Zurich PERSONAL 800-622-2721
Zurich/Empire fuel claims AMC 866-892-1978