Robert M. Craft, Esq. is the President and part of the third generation owning and operating The Craft Agency, Inc., which has been in business since 1923. Bob is a graduate of Albion College with a Bachelor of Arts Degree in Economics and English and his Juris Doctorate from the Detroit College of Law/Michigan State University in 1983. He joined the family business in 1988. Bob is married and has two daughters. In 1999 he and his wife formed the inaugural Walk to Cure Juvenile Diabetes in Jackson in search for a cure. Since that time, the Jackson Community has contributed over $3.3 million dollars to the cause. Bob enjoys the outdoors, including bow hunting and bicycling.
David W. Craft, CIC, is the Executive Vice President and part of the third generation of the Craft family owning and operating The Craft Agency, Inc. David graduated from Boston College with a Bachelor of Arts Degree in Economics and from the University of San Francisco with a Juris Doctor and a Master’s Degree. In addition to being an attorney and business consultant, he earned the Certified Insurance Counselor designation. He joined the family business after practicing corporate law for several years. He and his wife Sandy have two beautiful daughters and one beautiful dog. When not working, David would like to be found fly-fishing. His other favorite past-times are golf, skiing, reading and politics. He strongly believes in giving back and has been active in Big Brothers/Big Sisters where he was a Big Brother of the Year, the Ella Sharp Museum Board of Trustees, the Board of Trustees of the Jackson Symphony Orchestra and the Henry Ford Allegiance Health Foundation Board and many other civic organizations.
Caleb Allen is the Personal Lines Manager and Executive. He began his career at The Craft Agency, Inc. in 2006. He holds a Bachelor Degree of Arts in Business Administration from Siena Heights University. During his over 10 years of service with Craft, he attained his property and casualty license and earned his Certified Insurance Counselor (CIC) designation. Caleb is married and has two sons.
Jeffrey D. Todd is a Personal Lines Account Executive. Jeff began his career at The Craft Agency, Inc. in October of 2016 and has been in the insurance industry since 2012. He attained his Property & Casualty license in 2012 and in 2015 added a Life & Health license to his insurance designations. Jeff is a lifelong Jackson resident and is married with one daughter. Jeff enjoys vacationing with his family in northern Michigan and racing remote controlled cars competitively in his spare time.
Marcy Ashe is the Commercial Lines Sales Manager. She began her career at The Craft Agency, Inc. in 1999 as an Account Manager. She holds a Bachelor of Arts Degree in Business Administration from Olivet College. During her over 27 years of service in the insurance industry, she has attained her property and casualty license and earned her Certified Insurance Counselor (CIC) designation. Marcy is married and has two sons.
Ted Wray, CIC, Senior Vice President. He began his insurance career at the Craft Agency, Inc. in 1989. He holds a Bachelor of Arts Degree in Hospitality Management and Food Service Sanitation from Michigan State University. During his over 30 years of service with Craft, he attained his property/casualty license and his Certified Insurance Counselor (CIC) designation. He is a Life Director of the Home Builders Association of Jackson, Vice President of the Jackson Commercial Contractors Association and Past Trustees Chair of First United Methodist Church. Ted is married and has two daughters. When you don’t find Ted volunteering, you will find him lap swimming, doing yoga, weight lifting or playing paddleball where he won a national title in 2005.
Elizabeth A. Navarre is an Employee Benefits Specialist in our Life Health Department. She joined The Craft Agency, Inc. in 2006 after 10 years as an Account Manager with Blue Cross Blue Shield where she was part of the Vice President Club for outstanding sales performance. Liz continues to be passionate about providing a high level of service and holds a Health & Life Insurance license. She has contributed to the community through her involvement with Board of Directors - American Red Cross, Jackson Chamber of Commerce Ambassador and Big Brother & Big Sister Organization. Liz is married and has three children and one grandson. She enjoys skiing, traveling, and spending time with family and friends.
Kristy Denman is a Commercial Lines Executive. She began her career at The Craft Agency, Inc., in 1999 as receptionist and moved to the Accounting Department shortly thereafter. During her over 19 years of service with Craft, she attained her property and casualty license and moved into her current role. Kristy is married and has three daughters and one son.
Jessica Warner is a Commercial Lines Executive and Life and Health Specialist. She began her career at The Craft Agency, Inc. in 2008. She holds a Bachelor of Science Degree in Business Administration from Central Michigan University. During her over her over 10 years of service with Craft, she attained her property and casualty license, life and health license and Certified Insurance Service Representative (CISR) designation. Jessica is married and has a daughter and a son.
Austin T. Millner is a Commercial Lines Account Executive. He joined The Craft Agency, Inc. in 2019. Prior to joining the Agency, Austin served as the Director of Marketing in healthcare staffing. Austin holds a Bachelor of Science Degree in Clinical Exercise Science from Grand Valley State University. In his spare time he enjoys camping at Michigan's State Parks, spending time with family and loves to play sports and watch his local teams. Austin recently moved to the Jackson area with his fiancé and is excited to begin a new career with The Craft Agency, Inc.
Ronald L. Swartz is the Claims Manager. He began his Insurance career in 1985 as an inside material damage claim adjuster with a regional insurance company. Ron worked as a multi-line adjuster for five years, prior to becoming a Field Loss Control Engineer. Ron joined the Agency in 2004. He has two children and one grandson. Ron enjoys spending time at the lake and with his grandson.
Karen Cyrocki is the Commercial Lines Manager. She began her career at The Craft Agency, Inc. in 1989, as an Account Manager. She holds an Associate Degree in Applied Arts and Science from Jackson College. During her over 29 years of service with Craft, she attained her property and casualty license, earned her Certified Insurance Counselor (CIC) and Certified Insurance Service Representative (CISR) designations. Karen is married and has four sons, two grandsons and four Granddaughters.
Deborah Shelley, NcIA is the Operations & Finance Manager. She began her insurance career with Michigan Mutual in 1973. She worked at Johnson & Higgins and Marsh McLennan, two large Insurance Brokers before moving to the Jackson area in 1979. Debbie joined The Craft Agency, Inc. in 1979. She enjoys scrapbooking and spending time with family and friends.