Robert M. Craft, Esq. is the President and part of the third generation owning and operating The Craft Agency, Inc., which has been in business since 1923. Bob is a graduate of Albion College with a Bachelor of Arts Degree in Economics...
David W. Craft, CIC, is the Executive Vice President and part of the third generation of the Craft family owning and operating The Craft Agency, Inc. David graduated from Boston College with a Bachelor of Arts Degree in Economics and...
Jeffrey D. Todd is a Personal Lines Account Executive. Jeff began his career at The Craft Agency, Inc. in October of 2016 and has been in the insurance industry since 2012. He attained his Property & Casualty license in 2012 and in...
Austin T. Millner is a Commercial Lines Account Executive. He joined The Craft Agency, Inc. in 2019. Prior to joining the Agency, Austin served as...
Elizabeth A. Navarre is an Employee Benefits Specialist in our Life Health Department. She joined The Craft Agency, Inc. in 2006 after 10 years as an Account Manager with Blue Cross Blue Shield where she was part of the Vice President...
Deborah Shelley, NcIA is the Operations & Finance Manager. She began her insurance career with Michigan Mutual in 1973. She worked at Johnson & Higgins and Marsh McLennan, two large Insurance Brokers before moving to the Jackson area...
Karen Cyrocki is the Commercial Lines Manager. She began her career at The Craft Agency, Inc. in 1989, as an Account Manager. She holds an Associate Degree in Applied Arts and Science from Jackson College. During her over 29 years of...
Ronald L. Swartz is the Claims Manager. He began his Insurance career in 1985 as an inside material damage claim adjuster with a regional insurance company. Ron worked as a multi-line adjuster for five years, prior to becoming a Field...
Jessica Warner is a Commercial Lines Executive and Life and Health Specialist. She began her career at The Craft Agency, Inc. in 2008. She holds a Bachelor of Science Degree in Business Administration from Central Michigan University....
Kristy Denman is a Commercial Lines Executive. She began her career at The Craft Agency, Inc., in 1999 as receptionist and moved to the Accounting Department shortly thereafter. During her over 19 years of service with Craft, she...
Ted Wray, CIC, Senior Vice President. He began his insurance career at the Craft Agency, Inc. in 1989. He holds a Bachelor of Arts Degree in Hospitality Management and Food Service Sanitation from Michigan State University. During his...
Marcy Ashe is the Commercial Lines Sales Manager. She began her career at The Craft Agency, Inc. in 1999 as an Account Manager. She holds a Bachelor of Arts Degree in Business Administration from Olivet College. During her over 27...
